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Selection
Criteria
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Elder
Focus |
|
LICENSURE/CERTIFICATION:
While not all care managers hold a license in their profession,
does my care manager hold a California license
to practice?
|
|
| Does
my care manager hold the California LCSW
(Licensed Clinical Social Worker) or RN,
MSN (Registered Nurse, Master's Degree) license? |
|
| Does
my care manager have or are they in the process of obtaining
CCM (Certified Case Manager) certification? |
|
EXPERIENCE
/ KNOWLEDGE:
Does my care manager have at least five years experience providing
care management in independent practice or with an agency? |
|
| Does
my care management practice have managers who are experienced
health care and business professionals? |
|
| Does
my care manager know all the local resources that might be
required by the client? |
|
| Does
my care manager have first hand knowledge of local retirement
communities, assisted living, skilled care facilities and
hospitals? |
|
| Does
my care manager have knowledge of geriatric physicians in
the community including their availability and types of insurance
accepted? |
|
| Does
my care manager have knowledge of Medicare / Medi-Cal provisions
and can they plan for optimum use of entitlements? |
|
SERVICES:
Is my care manager available on a 24x7x365 basis for emergencies? |
|
| Is
my care manager independent of a business interest in selection
or referral of services or agencies? |
|
| Is
my care manager a single point of contact for family, elders
and service providers? |
|
| Will
my care manager perform an independent, bio-psycho-social
assessment? |
|
| Will
my care manager provide a written living plan that presents
near-term and future care strategies along with cost estimates? |
|
| Will
my care manager make frequent home visits to continuously
monitor health care delivery and the living situation? |
|
| Will
my care manager have periodic interdisciplinary team meetings
evaluating status and ways to improve quality of life? |
|
| Can
my care manager refer or arrange the following services: |
|
In-home aids
|
|
Companion / homemakers
|
|
Nursing services
|
|
Therapy services
|
|
Social services
|
|
Transportation
|
|
Meal services
|
|
Grocery delivery
|
|
Medical equipment
|
|
House cleaning
|
|
Home repairs
|
|
Lifeline installation
|
|
Internet connection and training
|
|
High technology home monitoring
|
|
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